Introduction
Ologio ("we," "our," or "us") operates as a premier software engineering agency providing custom web platforms, cloud architecture, and technical consulting. We respect your privacy and are committed to protecting personal data collected through our website (ologio.com) and client communications.
This policy describes our data processing practices in full compliance with global regulations, including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and applicable local privacy frameworks.
Information We Collect
We collect minimal personal data required to fulfill inquiries, deliver engineering services, and optimize our digital platform. The information collected falls into two primary categories:
A. Directly Provided Information
When you submit our contact form, request a project quote, or communicate with our engineering leads, we collect personal details including your full name, business email address, company name, phone number, and project specification details.
B. Automatically Telemetry Data
When navigating our site, technical telemetry is automatically recorded, such as anonymized IP address, browser type, device metadata, operating system version, page load benchmarks (Core Web Vitals), referring URL, and navigation paths.
How We Use Information
All collected data is processed strictly for legitimate operational purposes and service execution:
- Service Delivery: Responding to client project inquiries, generating engineering estimates, and entering into master service agreements.
- Platform Optimization: Analyzing aggregate site performance telemetry to optimize Core Web Vitals and user interface responsiveness.
- Security & Defense: Detecting and mitigating malicious traffic, DDoS attempts, and unauthorized API abuse.
- Legal & Regulatory Compliance: Fulfilling accounting, tax, and legal obligations arising from commercial client contracts.
Our Privacy Commitment
We never sell, rent, or trade your personal information or business telemetry to third-party data brokers or advertising networks under any circumstances.Third-Party Services
We partner with enterprise cloud providers and infrastructure platforms to host our site and deliver services securely. Third-party vendors process data solely under strict Data Processing Agreements (DPAs):
Cloudflare Edge
Global CDN edge routing, SSL/TLS termination, and web application firewall security protection.
Vercel Telemetry
Cookieless performance analytics and Speed Insights telemetry processing.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specifically:
- Contact Form Inquiries: Retained for 24 months from last interaction to maintain project history unless deletion is requested.
- Client Contract Data: Retained for 7 years in compliance with financial reporting and legal auditing regulations.
- Server Access Logs: Anonymized and purged within 30 days.
Data Security
Security is embedded in our engineering culture. We implement rigorous technical and organizational safeguards:
- End-to-end TLS 1.3 encryption for all data in transit across public networks.
- Strict role-based access control (RBAC) and multi-factor authentication (MFA) across internal infrastructure.
- Automated vulnerability scanning and strict code auditing prior to production deployments.
User Rights (GDPR & CCPA)
Depending on your jurisdiction, you possess specific legal rights regarding your personal data:
• Right of Access: You can request confirmation of whether we hold your personal data and receive a copy.
• Right to Rectification: You may request correction of inaccurate or incomplete personal records.
• Right to Erasure ("Right to be Forgotten"): You may request complete deletion of your personal records, subject to legal statutory retention rules.
• Right to Data Portability: You may request your data in a structured, machine-readable format (JSON/CSV).
• Right to Opt-Out: You may opt out of non-essential analytical processing at any time.
Exercising Your Rights
To exercise any of your privacy rights, email legal@ologio.com. We respond to all verified requests within 30 business days without charge.Children’s Privacy
Our software engineering services and digital platforms are strictly directed to enterprise businesses and individuals aged 18 and older. We do not knowingly collect personal data from children under the age of 16. If we discover inadvertent receipt of minor data, it is immediately deleted.
International Data Transfers
Ologio operates internationally. Data collected may be routed and processed across secure global edge nodes in the United States and the European Economic Area (EEA). All international data transfers adhere to Standard Contractual Clauses (SCCs) approved by the European Commission.
Contact Information
If you have questions, concerns, or formal inquiries regarding this Privacy Policy or our data protection practices, please contact our Data Protection Lead:
Ologio Data Protection & Legal Operations
Email: legal@ologio.com
General Inquiries: contact@ologio.com
Website: https://ologio.com
Questions regarding our legal policies?
Contact our legal compliance team for any clarifications or data request processing.